Rev.1.0 | Created on 09.11.2020
To begin with, we thank you for joining the easiest e-Learning Platform: Topiq.
Table of Contents
- Data Collected
- How Data is Collected
- Use of Data
- Sharing of Data
- Your Rights
- International Users & Children
- Updates & Interpretations
- Contact Information
1. Data Collected
We collect certain Data from you directly, like information you enter yourself, Data about your participation in Courses and Data on Products & Services you avail/opt for on Topiq. We also collect some Data automatically, like information about your Device and what parts of our Services you interact with or spend time using.
1.1 Data You Provide
When you create an Account and use the Services on Topiq, we generally collect any Data you provide directly, including:
Account & Profile Data
In order to use certain features [like enrolling in a Course], you need to create a User Account. When you create or update your Account, we collect and store the Data you provide, like your: Photo, First Name, Last Name, e-Mail Address, Mobile Number, Password, Gender, Date of Birth, Country, City and Name of the Institution you are associated with or studying in, after which we assign you a Unique Identification Number.
When you enrol in and take Courses, we collect certain Data including which Courses, Assignments and Tests you’ve started and completed.
We may obtain certain information through your Social Media or other Online Accounts if they are connected to your Topiq Account. If you login to Topiq via Facebook, Google or other third-party Platform or Service, we ask for your permission to access certain information from that Account. For eSkoolmoe, depending on the Platform or Service we may collect your Name, Profile Picture, Account ID Number, Login e-Mail address, Location, Physical Location of your Access Devices, Gender, Birthday, and list of Friends or Contacts.
Those Platforms and Services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the Platform or Service decide to give us.
If you access or use our Services through a third-party Platform or Service, the collection, use, and sharing of your Data will also be subject to the Privacy Policies and other Agreements of that third party.
Contests, Promotions & Surveys
The Data listed above is stored by us and is associated with your Account.
1.2 Data We Collect through Automated Means
When you access the Services, we collect certain Data by automated means, including:
Technical Data about your Computer or Device, such as your IP Address, Device Type, Operating System Type & Version, Unique Device Identifiers, Browser Details and other similar/associated Data.
Usage Statistics on our Platform, including time spent on the Portal, Services used, time spent on Pages or the Service, Pages visited, Search Queries, Click Data, Date & Time, Features accessed and similar/associated Data.
In certain cases, we may collect an approximate Geographic Location that could include Country, City, Geographic Coordinates (calculated based on your IP Address.
Typically, the Data listed above is collected through the use of Server Log Files and Tracking Technologies. It is stored by us and associated with your Account.
2. How Data is Collected
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection
2.1 Cookies and Data Collection Tools
Topiq and third-party service providers acting on our behalf (like Google Analytics and third party advertisers) use Server Log Files and Automated Data Collection Tools like Cookies, Tags, Scripts, Customised Links, Device or Browser Fingerprints, and Web Beacons (together, “Data Collection Tools”) when you access and use the Services
We use third-party Browser and Mobile Analytics Services like Google Analytics, to help us analyse your use of the Services, including information like Usage and Performance Data, frequency of use of the Services and features within the Services. This Data is used to improve the Services, better understand how the Services perform on different Devices, and provide information that may be of interest to you.
2.3 Online Advertising
We use third-party Advertising Services like Facebook, Google Ads, and other Ad Networks and Ad Servers to deliver advertising about our Services on other Websites and Applications you use. The Ads may be personalised, based on your recent activity or activity over time and across other Sites and Services, tailored to your interests.
When using Mobile Applications you may also receive tailored In-App Advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control In-App targeted/personalised Advertising. You should review Privacy Settings [on your OS] to alter delivery of Ads on your Device.
3. Use of Data
The Data we collect through your use of the Services is typically used to:
- Provide and Administer the Services;
- Process your Requests and Orders for courses;
- Communicate with you about your Account;
- Manage your Account Preferences;
- Troubleshoot and Resolving Issues;
- Secure the Services and prevent fraud and abuse;
- Solicit Feedback from you;
- Market and administer Surveys, Contests and Promotions;
- Learn more about your use of the Services in order to better your experience on the Portal;
- Personalise Advertisements across Devices;
- Improve our Services and develop new Products, Services and Features;
- Analyse Trends & Traffic and track Purchases;
- Advertise the Services on third-party Websites & Applications;
- As required or permitted by Law; and/or
- As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our Users, Employees, Associates, Third Parties, the Public, or our Services.
4. Sharing of Data
We share certain Data about you with Instructors, Course Developers, other Students, Companies performing services for us, our Business Partners, Analytics and Data Enrichment providers, your Social Media providers, Companies helping us run Promotions and Surveys and Advertising Companies who help us promote our Services. We may also share your Data as needed for Security, Legal Compliance, or as part of a Corporate Restructuring. Lastly, we can share Data in other ways if it is aggregated or de-identified, or if we get your consent.
- With Service Providers, Contractors & Agents;
- With Analytics & Data Enrichment Services;
- To Power Social Media Features;
- To Administer Promotions & Surveys;
- For Security & Legal Compliance;
- During a Change in Control;
- After Aggregation/De-identification; and/or
- With Your Permission.
While we shall strive hard to protect your Data from third party attacks on our Servers/Website, it is your responsibility to protect your Password, as it is an important part of Security. You should not share your Password with any third party, and if you believe your Password or Account has been compromised, you should change it [your Password] immediately and contact firstname.lastname@example.org with any concerns.
6. Your Rights
6.1 Communication & Promotional Mail
You can choose not to provide certain Data to us, but you may not be able to use certain features of the Services.
To stop receiving promotional communications from us, you can opt out by clicking on ‘Unsubscribe’ in the promotional communication you receive. Regardless of whether you unsubscribe or not, we will send you transactional and Account-related messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our Policies.
6.2 Accessing, Updating, and Deleting Your Personal Data
You can access and update your Personal Data that Topiq collects and maintains as follows:
- To update Data you provide directly, log into your Account and update your Profile at any time, through the Account Dashboard.
7. International Users & Children
7.1 Users Outside India
Children under 14 years of age are not allowed to create accounts on Topiq and use the Services. If we learn that we’ve collected Personal Data from a Child under 14, we will take reasonable steps to delete it.
We encourage parents and guardians to take an active role in their children’s online activities and interests – to observe, participate in, and/or monitor and guide their online activity. Topiq does not knowingly collect any Personal Identifiable Information from children under the age of 14. Parents who believe that Topiq may have collected Personal Data from a Child under 14 can write to email@example.com and request that it be removed.
8. Updates & Interpretations
10. Contact Information